Privacy Policy
Effective Date: 2/1/26
Re-Form (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information obtained through our website and related digital services.
This Privacy Policy applies only to information collected through our website and online systems. It does not replace our HIPAA Notice of Privacy Practices, which governs how we handle Protected Health Information (PHI) related to medical care.
Online Booking, Scheduling & Communications
Re-Form uses an integrated scheduling and communication platform (Zenoti) to manage:
• Online appointment booking
• Appointment confirmations and reminders
• Text and email communications
• Marketing messages for users who opt in
Information you submit through our website or booking system is used solely for appointment management, communication, and services offered by Re-Form.
Email & Text Marketing (Opt-In Only)
If you choose to opt in through our website, booking system, or in-clinic registration, we may send you:
• Appointment reminders and confirmations
• Promotional emails
• Marketing text messages about services, events, or special offers
You may opt out at any time:
• Text messages: Reply STOP to any message
• Emails: Use the unsubscribe link included in each email
Message and data rates may apply. Opting out of marketing messages does not affect appointment-related communications.
How We Use Information
We use the information collected through our website and systems to:
• Schedule and manage appointments
• Communicate with patients and clients
• Send marketing emails and text messages (with consent)
• Improve services, offerings, and website functionality
We do not sell or rent your personal information.
Information We Collect
We may collect personal information that you voluntarily provide through our website, including:
• Name
• Email address
• Phone number
• Appointment requests and scheduling details
• SMS and email marketing preferences
We do not require you to submit detailed medical history or sensitive health information through general website forms.
Cookies & Website Analytics
Our website may use cookies or similar technologies to understand site usage and improve performance. These tools do not collect Protected Health Information.
You may disable cookies through your browser settings if you prefer.
HIPAA & Medical Information
Re-Form complies with the Health Insurance Portability and Accountability Act (HIPAA) for patient information collected during in-clinic visits, treatment, and secure patient communications.
Protected Health Information (PHI) is managed in accordance with our HIPAA Notice of Privacy Practices, which is available upon request and on our website.
Please do not submit sensitive medical information through website contact forms unless you are using a secure system specifically designated for that purpose.
Information Security
We take reasonable administrative, technical, and physical measures to protect the personal information collected through our website and digital systems. However, no method of electronic transmission is completely secure, and we cannot guarantee absolute security.
Third-Party Service Providers
We may use trusted service providers to support website operations, scheduling, communications, and marketing. These providers are permitted to use information only as necessary to perform services on our behalf and are required to maintain appropriate safeguards.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Re-Form
1916 S. Carolina St.
Amarillo, TX 79102
806.803.9517
info@re-formpt.com
